Everything you need to open an online store
Our online stores are packed with all the features you could ever dream of!
Have a look at the main features we offer below, and don't forget to click on each of the tabs to read about all the different feature areas.
- Main Features
- Marketing Tools
- Design Tools
- Logistics
- Customers
- Administration
- Support
We know how important it is for you to be able to manage and update you online store yourself, and for this reason we include in all of our online stores countless features that other online shopping cart providers charge extra for.
Main Features
Featured Products
Products you choose are displayed in the featured products box on the front page. You can add your most profitable, best selling products here or products that you want pushed.
Products you choose are displayed in the featured products box on the front page. You can add your most profitable, best selling products here or products that you want pushed.
Unlimited Product Images
We allow you to upload as many product images as you need to. This means that customers have a better feel about the product. Many other online stores only allow you to have one image for each product.
We allow you to upload as many product images as you need to. This means that customers have a better feel about the product. Many other online stores only allow you to have one image for each product.
Advanced Lightbox Display for Large Product Images
When a customer clicks on a product image to make it larger, it is displayed in a fancy light box and looks very professional.
When a customer clicks on a product image to make it larger, it is displayed in a fancy light box and looks very professional.
HTML Based Product Descriptions
Jazz up your product descriptions with text formatting, images, music and even video.
Jazz up your product descriptions with text formatting, images, music and even video.
List Price and Savings Amount Displayed Including Savings
Automatically show how much your customers will save by buying from your online store.
Automatically show how much your customers will save by buying from your online store.
Cart Contents on Each Page
The cart contents is displayed on every page of your online store.
The cart contents is displayed on every page of your online store.
Gift Certificates
Allow your customers to buy gift certificates to send to their friends. These can be sent to their friends through email or printed out and sent. The friend can then come to your online store to redeem the gift certificate and receive the appropriate credit.
Allow your customers to buy gift certificates to send to their friends. These can be sent to their friends through email or printed out and sent. The friend can then come to your online store to redeem the gift certificate and receive the appropriate credit.
Promotional Codes
You can setup special codes that offer a discount. These codes can be included in newsletters, distributed through websites or just emailed to your favourite customers. When going through the checkout, they enter their promotional code to receive their discount.
You can setup special codes that offer a discount. These codes can be included in newsletters, distributed through websites or just emailed to your favourite customers. When going through the checkout, they enter their promotional code to receive their discount.
Wishlist
Customers will often want to buy a product but may not be ready to buy just yet. Why miss such an opportunity? With your online store, your customers can add products to a wishlist that they want to purchase later.
Customers will often want to buy a product but may not be ready to buy just yet. Why miss such an opportunity? With your online store, your customers can add products to a wishlist that they want to purchase later.
Gift Registry
This works exactly the same as a gift registry at a department store. A couple getting married or a couple having a baby can create a gift registry at your online store. Their friends can then come to your online store, view the items on the gift registry and purchase them - just like at a department store.
This works exactly the same as a gift registry at a department store. A couple getting married or a couple having a baby can create a gift registry at your online store. Their friends can then come to your online store, view the items on the gift registry and purchase them - just like at a department store.
Loyalty Program
Reward your loyal customers who can earn points on their purchases. These points can be traded in for discounts on future purchases.
Reward your loyal customers who can earn points on their purchases. These points can be traded in for discounts on future purchases.
Comments and Reviews
Comments and reviews allow customers to add their feedback to all your products. Any potential customers can read these reviews to make their buying decision easier and feel confident that the quality of the product.
Comments and reviews allow customers to add their feedback to all your products. Any potential customers can read these reviews to make their buying decision easier and feel confident that the quality of the product.
Send to a Friend
Have you ever seen a product online that might have been suitable for a friend? Your visitors can send a link to their friends if they see a product that their friend might be of interest to them.
Have you ever seen a product online that might have been suitable for a friend? Your visitors can send a link to their friends if they see a product that their friend might be of interest to them.
Hot Deals Block
Create your own deals and have them displayed on the front page.
Create your own deals and have them displayed on the front page.
Buy Together
Offer discounts to customers if they purchase an additional item. For example, you can offer a discount if they purchase two books instead of just one.
Offer discounts to customers if they purchase an additional item. For example, you can offer a discount if they purchase two books instead of just one.
Customers Also Bought
Do not miss an opportunity to tell your customers what other products may be of interested to them. For example, if they buy a printer, you can offer them ink and paper to go with that new printer.
Do not miss an opportunity to tell your customers what other products may be of interested to them. For example, if they buy a printer, you can offer them ink and paper to go with that new printer.
Shop By Price
Allow your customers to shop for items in your online store based on price.
Allow your customers to shop for items in your online store based on price.
Shop By Manufacturer
Allow your customers to shop for items in your online store based on the manufacturer or brand.
Allow your customers to shop for items in your online store based on the manufacturer or brand.
Product Filters
This allows customers to shop for just books, mp3, videos or whatever product type you create.
This allows customers to shop for just books, mp3, videos or whatever product type you create.
Catalogue Mode
This mode takes away the shopping cart features of your online store creating an online catalogue. For example, if you sold pools, this is not something that you would want customers adding to the shopping cart but you could create a catalogue of the different pools available.
This mode takes away the shopping cart features of your online store creating an online catalogue. For example, if you sold pools, this is not something that you would want customers adding to the shopping cart but you could create a catalogue of the different pools available.
Downloadable / Digital Products
Sell digital products such as ebooks. Our online store software has built in security so customers can only download the product a certain amount of times during a speific period.
Sell digital products such as ebooks. Our online store software has built in security so customers can only download the product a certain amount of times during a speific period.
Membership Based Access to Specific Categories
Create a VIP or wholesale area for special customers to shop in. Normal customers would not be able to access these categories.
Create a VIP or wholesale area for special customers to shop in. Normal customers would not be able to access these categories.
Recurring Billing
This is fantastic for monthly billing products. For example, customers could sign up to receive a box of wine each month. The system would charge them each month until they cancelled their subscription.
This is fantastic for monthly billing products. For example, customers could sign up to receive a box of wine each month. The system would charge them each month until they cancelled their subscription.
Keyword Tags
Create custom keywords for each product in your online store. This is good for search engine optimistation and for your customers to discover related products.
Create custom keywords for each product in your online store. This is good for search engine optimistation and for your customers to discover related products.
Product Tabs
Instead of displaying all the product information in one area, the information can be put into tabbed pages. This makes the product page to look more user friendly and breaks the product information up into multiple sections.
Instead of displaying all the product information in one area, the information can be put into tabbed pages. This makes the product page to look more user friendly and breaks the product information up into multiple sections.
Category Descriptions
Add descriptions to each of your categories. Many other online stores do not have this basic facility.
Add descriptions to each of your categories. Many other online stores do not have this basic facility.
Having the right marketing tools can mean the difference between a highly profitable online store and an average one. You want to make sure your store gets the highest possible amount of traffic. Our online stores solutions come with advanced marketing tools which will make marketing your site a piece of cake!
Marketing Features
Affiliate Marketing System
Extend your reach to hundreds and thousands of websites by having your own affiliate program, increasing sales but only paying for each sale. Affiliates place banners and links on their website to your website and earn commissions on each sale that is made.
You are given complete control of your affilate program from creating banners to approving commissions. The system automatically generates statistics, calculates commissions based on where the visitor came from but flexible enough to assign personal commissions plans to individual affilaites.
Affiliates can also earn commissions by referring other affiliates to your program.
Extend your reach to hundreds and thousands of websites by having your own affiliate program, increasing sales but only paying for each sale. Affiliates place banners and links on their website to your website and earn commissions on each sale that is made.
You are given complete control of your affilate program from creating banners to approving commissions. The system automatically generates statistics, calculates commissions based on where the visitor came from but flexible enough to assign personal commissions plans to individual affilaites.
Affiliates can also earn commissions by referring other affiliates to your program.
Google Analytics
Site statistics are very important to any successful online store. With the integration of Google Analytics, you can track where your visitors have come from, how long they stayed and what pages and products that looked at. You can even track individual campaigns so you know how much you sold and compare it how much you spent. This means that you can invest more money in your more profitable pay-per-click campaigns and less in the under performing campaigns.
Site statistics are very important to any successful online store. With the integration of Google Analytics, you can track where your visitors have come from, how long they stayed and what pages and products that looked at. You can even track individual campaigns so you know how much you sold and compare it how much you spent. This means that you can invest more money in your more profitable pay-per-click campaigns and less in the under performing campaigns.
Newsletter System
Newsletters are a very powerful marketing medium. It keeps your name in their mind. By constantly staying in touch with your customers each month, quarterly or half yearly - you choose how often, you can tell them about new products, advice, offers, sales and much more.
Newsletters are a very powerful marketing medium. It keeps your name in their mind. By constantly staying in touch with your customers each month, quarterly or half yearly - you choose how often, you can tell them about new products, advice, offers, sales and much more.
Mailing Lists System
Create a number of different email lists so people can subscribe to the lists that interest them. This is a great tool to send emails to customers that have opted to receive email about certain product lines.
Create a number of different email lists so people can subscribe to the lists that interest them. This is a great tool to send emails to customers that have opted to receive email about certain product lines.
Built-In Statistics
Our internal statistics program has information about visitors including where they are from, what website they came from, keywords entered to find your online store, pages and products they looked at, banner statistics and more.
Our internal statistics program has information about visitors including where they are from, what website they came from, keywords entered to find your online store, pages and products they looked at, banner statistics and more.
Sales Reports
These reports show individual product sales, category sales, most active customer locations, shipping cost per order, order statuses and even the top 10 customers, categories and products.
These reports show individual product sales, category sales, most active customer locations, shipping cost per order, order statuses and even the top 10 customers, categories and products.
Google Product Data Feed
Google has a product search engine where people can search and browse through products from thousands of online stores. All your products in your online store can be added and updated to the Google Product database automatically.
Google has a product search engine where people can search and browse through products from thousands of online stores. All your products in your online store can be added and updated to the Google Product database automatically.
Search Engine Optimisation
Customised Meta Tags for Products
Define the page title, meta description, meta keywords and search words for each individual product.
Define the page title, meta description, meta keywords and search words for each individual product.
Customised Meta Tags for Categories
Define the page title, meta description, meta keywords and search words for each individual category.
Define the page title, meta description, meta keywords and search words for each individual category.
Customised Meta Tags for Content Pages
Define the page title, meta description, meta keywords and search words for each individual content page.
Define the page title, meta description, meta keywords and search words for each individual content page.
Customised Page Titles
Google will often use the page title in the search results. Being able to define the page title for your products, categories and pages gives you more control over what Google puts as the heading in the search results. Google also puts a lot of weight on the keywords in the page title.
Google will often use the page title in the search results. Being able to define the page title for your products, categories and pages gives you more control over what Google puts as the heading in the search results. Google also puts a lot of weight on the keywords in the page title.
Google Site Maps
Create a Google Site Map automatically of every page of your online store and have it automatically submitted to Google each time there is a change.
Create a Google Site Map automatically of every page of your online store and have it automatically submitted to Google each time there is a change.
Breadcrumb Trail
This shows what section the customer is currently browsing allowing them to navigate around your online store more easily.
This shows what section the customer is currently browsing allowing them to navigate around your online store more easily.
Designing and customising your online store with AVS is fun and easy! We provide you with all the tools you need to easily change the look and feel of you online store yourself.
Design & Layout
Smarty Template Engine
Smarty allows you to modify the look and feel of your online store without having to modify the core code. This means your store can be upgraded without overwriting the changes to your theme. It is flexible and scalable powering sites such as flickr.com. Read more here - Smarty
Smarty allows you to modify the look and feel of your online store without having to modify the core code. This means your store can be upgraded without overwriting the changes to your theme. It is flexible and scalable powering sites such as flickr.com. Read more here - Smarty
WYSIWYG Editor
You do not need to know HTML to create smooth looking content with our content editor. It allows you to format your text, links, bullet points, tables and media (pictures, sound and movies).
You do not need to know HTML to create smooth looking content with our content editor. It allows you to format your text, links, bullet points, tables and media (pictures, sound and movies).
Modify Logos Easily
Our logo manager allows you to upload and manage your logos for your shopfront, invoices, administration area, login area and gift certificates. Just browse and upload to change the logo.
Our logo manager allows you to upload and manage your logos for your shopfront, invoices, administration area, login area and gift certificates. Just browse and upload to change the logo.
Automatic Product Image Optimiser
Any product images that are uploaded for products go through our product image optimising filter. This tool resizes your product images to their correct size and optimisers them for faster download without losing quality.
Any product images that are uploaded for products go through our product image optimising filter. This tool resizes your product images to their correct size and optimisers them for faster download without losing quality.
Quick Links Editor
Quick links are the links that are at the top of each page. This editor allows you to change them easily.
Quick links are the links that are at the top of each page. This editor allows you to change them easily.
Top Menu Editor
The top menu are the tab links at the top of each page. These tabs are more dominate links than the quick links. You can easily change these in the admin area.
The top menu are the tab links at the top of each page. These tabs are more dominate links than the quick links. You can easily change these in the admin area.
Stylesheet Editor
Changing the stylesheet (CSS) can change many aspects of how you website looks. You can change the font type and size for all text in your site by editing this file. This is done through the admin area.
Changing the stylesheet (CSS) can change many aspects of how you website looks. You can change the font type and size for all text in your site by editing this file. This is done through the admin area.
Localisation
Number of Languages - 8
Allow customers to view your online store in different languages to create a truely global store.
Allow customers to view your online store in different languages to create a truely global store.
Add New Languages
New languages can be added within minutes.
New languages can be added within minutes.
Add and Manage Currencies
You can see the default currency, add new currencies and change the value of other currencies through our currency management area.
You can see the default currency, add new currencies and change the value of other currencies through our currency management area.
Configure Measurement Units
Change the default measurement for the site. For example KG or pounds, inches or centimetres.
Change the default measurement for the site. For example KG or pounds, inches or centimetres.
Configure Date and Time Formats
A number of time and date formats are supported. For example - Day, month and year or day of the week, day month year or month day year. There are 13 date formats and 8 time formats to choose from.
A number of time and date formats are supported. For example - Day, month and year or day of the week, day month year or month day year. There are 13 date formats and 8 time formats to choose from.
Configure List of States and Countries
Modify the list of states and countries easily to the areas that you want to support. If you only want to target Australian customers, you can simly have Australia as the country and Australian states only.
Modify the list of states and countries easily to the areas that you want to support. If you only want to target Australian customers, you can simly have Australia as the country and Australian states only.
Information Boxes
Bestsellers
List of best selling products in a box.
List of best selling products in a box.
Site News
Add news stories to keep the content of your website looking fresh.
Add news stories to keep the content of your website looking fresh.
Recently Viewed
List of products that the customer has recently viewed.
List of products that the customer has recently viewed.
Online Polls
Keep your site interactive and fun with online polls.
Keep your site interactive and fun with online polls.
Latest Products
Have your latest added products displayed on your front page.
Have your latest added products displayed on your front page.
There are two things that can stop a new online store from launching – setting up payment gateways and shipping methods.
Our online stores offer great flexibility with over 60 payment gateways and 7 different shipping methods. We are constantly looking for new solutions and creating add-ons for existing payment and shipping services to facilitate the payment process for your customers.
Payment Details
HTML Invoices
Invoices are sent out in HTML format - Allows for pictures, tables and text formatting.
Invoices are sent out in HTML format - Allows for pictures, tables and text formatting.
PDF Invoices
Invoices can also be sent out in PDF format - Great for customers to print invoices that look professional.
Invoices can also be sent out in PDF format - Great for customers to print invoices that look professional.
GST Compliant
Our system is compliant with the Australian Taxation Office.
Our system is compliant with the Australian Taxation Office.
Payment Types Offered Depending on User Type
This allows you to offer different payments depending on the type of user they are. For example, you can offer 'account payments' for wholesalers but not retail customers.
This allows you to offer different payments depending on the type of user they are. For example, you can offer 'account payments' for wholesalers but not retail customers.
Credit Card
We support over 60 credit card gateways.
We support over 60 credit card gateways.
Phone Ordering
Our system allows you to accept orders over the phone.
Our system allows you to accept orders over the phone.
Cheque
Physical payments such as cheques can be manual payment type.
Physical payments such as cheques can be manual payment type.
Fax Ordering
Customers can fax orders to you and then you can manually process the order.
Customers can fax orders to you and then you can manually process the order.
Money Order
Customers can pay by money order and then you can manually process the order.
Customers can pay by money order and then you can manually process the order.
COD
Customers can pay for their order on delivery (Cash on delivery).
Customers can pay for their order on delivery (Cash on delivery).
Direct Deposit
Add you bank details to the store so customers can pay by bank transfer / direct deposit.
Add you bank details to the store so customers can pay by bank transfer / direct deposit.
Purchase Order
Purchase orders can also be accepted.
Purchase orders can also be accepted.
Payment Gateways
eWAY - www.eway.com.au
WestPac - www.westpac.com.au
Camtech XML - www.camtech.com.au
PayPal - www.paypal.com.au
Google Checkout - checkout.google.com
60+ Other Gateways
Australian Banking Partners Supported by eWay and Camtech -
Credit Cards Accepted - 
Shipping Details
Free Shipping Options
Offer free shipping for all orders or over a certain amount.
Offer free shipping for all orders or over a certain amount.
Realtime Shipping Calculator
Shipping costs are calculated for the customer in realtime.
Shipping costs are calculated for the customer in realtime.
Shipping Companies Supported -
Managing your customers is an important task - you do not want anything to go wrong when they are making a purchase or need some help. We provide the tools so you can manage your customers, their orders and returns.
Customer Management
Enable New Accounts
If required, new accounts must be approved before they are setup.
If required, new accounts must be approved before they are setup.
Edit Profile Fields For Users
Edit customer details with ease.
Edit customer details with ease.
Customer Pricing Groups
Setup different pricing groups depending on the type of customers. For example, you can have retail and wholesale customers. Retail customers will see the normal retail prices and the wholesale customers will see the wholesale prices when they login to their account.
Setup different pricing groups depending on the type of customers. For example, you can have retail and wholesale customers. Retail customers will see the normal retail prices and the wholesale customers will see the wholesale prices when they login to their account.
Return Merchantise System
Our RMS automates, simplifies and organises the return process should a customer want to return an individual product or a number of products. Each product return must meet certain conditions if a product is going to be returned. The administrator will receive a notice in the admin system and they can either refund the product, send a replacement or issue credit for future purchases if there is no stock available. Customers are kept informed through email notifications.
Our RMS automates, simplifies and organises the return process should a customer want to return an individual product or a number of products. Each product return must meet certain conditions if a product is going to be returned. The administrator will receive a notice in the admin system and they can either refund the product, send a replacement or issue credit for future purchases if there is no stock available. Customers are kept informed through email notifications.
Abandoned Shopping Cart Sends Email After x Days
This feature can capture lost sales by sending a reminder email to customers about products they added to their shopping cart but failed to checkout.
This feature can capture lost sales by sending a reminder email to customers about products they added to their shopping cart but failed to checkout.
Age Verification
An optional features requires customers to verify their age to make a purchase.
An optional features requires customers to verify their age to make a purchase.
Order Tracking
Customers can track the progress of their order.
Customers can track the progress of their order.
Checkout Tools
One Page Checkout
Many online stores miss out on sales because of complex checkout systems and having too many pages. Our one page checkout allows customer to go through the entire checkout process on one page. Research indicates that customers are more likely to complete the transaction with one page checkout systems rather than multiple page checkout systems.
Many online stores miss out on sales because of complex checkout systems and having too many pages. Our one page checkout allows customer to go through the entire checkout process on one page. Research indicates that customers are more likely to complete the transaction with one page checkout systems rather than multiple page checkout systems.
Customer Must Agree to Terms and Conditions at Checkout
A link to your terms and conditions that customers must agree to before they can finalise their purchase.
A link to your terms and conditions that customers must agree to before they can finalise their purchase.
Guest / Anonymous Checkout
Customers guard their personal information more today than ever before. Customers may not want to create an account but want to purchase something from your onlines tore. With our guest checkout system, customers can purchase items as guests without the need to go through the registration process.
Customers guard their personal information more today than ever before. Customers may not want to create an account but want to purchase something from your onlines tore. With our guest checkout system, customers can purchase items as guests without the need to go through the registration process.
Allow Guest to Create an Account After Successful Order
Customers that have checked out as a guest are offered to create an account with your online store.
Customers that have checked out as a guest are offered to create an account with your online store.
Set Minimum and Maximum Order Amounts
You can define the minimum and/or maximum order amounts for customer orders.
You can define the minimum and/or maximum order amounts for customer orders.
Disable Add to Cart for Guests
The guest checkout feature can be disabled requiring customers to create an account before they can make purchasees.
The guest checkout feature can be disabled requiring customers to create an account before they can make purchasees.
Disable Prices for products
Your online store can have prices disabled making it more like an online catalogue.
Your online store can have prices disabled making it more like an online catalogue.
This is where you, the store owner, will spend most of your time organising and managing your online store. Our easy to use administration area allows you to take care of all aspects of your online store.
Administration Features
User Friendly Interface
The administration area has been designed to be intuitive and easy to learn.
The administration area has been designed to be intuitive and easy to learn.
Add, Modify or Delete Products
Through the admin area, you can create new products, change your existing products or delete products which you no longer sell.
Through the admin area, you can create new products, change your existing products or delete products which you no longer sell.
Add, Modify or Delete Categories
You can create as many categories as you think is appropriate for your online store.
You can create as many categories as you think is appropriate for your online store.
Manage Product Options
Each product in your online store, can have the options associated to each product. Each option can have it's own pricing and it's own inventory management.
For example, you might sell t-shirts. You offer the following sizes - small, medium and large and the following colours - red, blue and green. You can define how many large/red shirts you have available and any other combination. You can also change the price based on any combination.
Each product in your online store, can have the options associated to each product. Each option can have it's own pricing and it's own inventory management.
For example, you might sell t-shirts. You offer the following sizes - small, medium and large and the following colours - red, blue and green. You can define how many large/red shirts you have available and any other combination. You can also change the price based on any combination.
Content Management System for Content Pages
This makes editing pages fun. No more boring text only pages. With the HTML editor, you are free to create different formatting, bullet points, font sizes and colours. You can even add some flair to your pages with your own images.
This makes editing pages fun. No more boring text only pages. With the HTML editor, you are free to create different formatting, bullet points, font sizes and colours. You can even add some flair to your pages with your own images.
View Live Carts
Watch customers while they shop. You can see them add and remove items from the basket. This makes it very interesting watching this happen live.
Watch customers while they shop. You can see them add and remove items from the basket. This makes it very interesting watching this happen live.
Quantity Discounts
Give discounts for customers who buy a certain amount of a specific product. This is calculator automatically based on the rules you create.
Give discounts for customers who buy a certain amount of a specific product. This is calculator automatically based on the rules you create.
Inventory Management for Products and Options
All products and product options have their own inventory levels stored in the product database. If a specific product or product option combination is not available, customers will not be able to purchase it. You can also browse through the inventory lists and see if anything needs re-ordering.
All products and product options have their own inventory levels stored in the product database. If a specific product or product option combination is not available, customers will not be able to purchase it. You can also browse through the inventory lists and see if anything needs re-ordering.
Low Stock Notifications
If a product is low in stock, you will be notified. This is defined on a per product basis.
If a product is low in stock, you will be notified. This is defined on a per product basis.
Banner Manager
Create your own banners which are group together and displayed in different positions. You can have them only appear on the front page or any other page. When the banner is clicked on, you can define where it will take the user. There is also banner statistics that measure views, clicks and conversions.
Create your own banners which are group together and displayed in different positions. You can have them only appear on the front page or any other page. When the banner is clicked on, you can define where it will take the user. There is also banner statistics that measure views, clicks and conversions.
Bulk Import of Products
Import hundreds of products at a time from MS Excel or CSV file. This saves you from entering each product individually - saving you a lot of time!
Import hundreds of products at a time from MS Excel or CSV file. This saves you from entering each product individually - saving you a lot of time!
Export to MYOB
Export order and customer information to MYOB.
Export order and customer information to MYOB.
Export to QuickBooks
Export order and customer information to QuickBooks.
Export order and customer information to QuickBooks.
Order Details SMS
When someone places an order, the system can send you an SMS. Additional fees apply.
When someone places an order, the system can send you an SMS. Additional fees apply.
Edit Store Details
Add or change details about your online store.
Add or change details about your online store.
Product Cloning
Copy existing products that are similar instead of creating a new product each time.
Copy existing products that are similar instead of creating a new product each time.
Assign Products to Multiple Categories
Products can be listed in more than one category.
Products can be listed in more than one category.
Price List Generator
A price list of all your products can be generated and suitable to send to customers.
A price list of all your products can be generated and suitable to send to customers.
Temporarily Close Online Store
A closed page will appear to anyone trying to access the site while you have it closed for maintenance.
A closed page will appear to anyone trying to access the site while you have it closed for maintenance.
Edit Orders
You can edit orders before processing them. You can add details, increase or decrease the price of products, change product options or the quantity ordered. Many other shopping carts do not have this functionality.
You can edit orders before processing them. You can add details, increase or decrease the price of products, change product options or the quantity ordered. Many other shopping carts do not have this functionality.
Security
Multiple Levels for Administration Users
Create additional users who can login to the admin area but only have access to specific areas.
Create additional users who can login to the admin area but only have access to specific areas.
Restrict Admin Area to Specific IP Addresses
This is an additional level of security where the user logging into the admin area must be from a specific IP address or area.
This is an additional level of security where the user logging into the admin area must be from a specific IP address or area.
Block Domains From Online Store
You can block users on a domain level.
You can block users on a domain level.
Block IP Addresses From Online Store
You can block users on an IP level.
You can block users on an IP level.
Block Email Addresses From Online Store
Users can be blocked from the store based on their email address. You may not want any customers from hotmail.com for example.
Users can be blocked from the store based on their email address. You may not want any customers from hotmail.com for example.
Block Credit Card Numbers From Online Store
You can block users based on their credit card number. This prevents bad transactions being processed and paying additional bank fees.
You can block users based on their credit card number. This prevents bad transactions being processed and paying additional bank fees.
Block IP Addresses After a Number of Unsuccessful Logins
Block users based on their IP address if they try to login too many times and keep getting the username or password incorrect.
Block users based on their IP address if they try to login too many times and keep getting the username or password incorrect.
Image Verification System
This is to prevent bots from automatically logins. The user needs to read an image and enter the numbers and letters that they see.
This is to prevent bots from automatically logins. The user needs to read an image and enter the numbers and letters that they see.
When you set up an online store, you rely on a number of systems to keep everything running smoothly. We are part of your team. If you require help, have a problem or just need some advice - we are here to help through a number of channels.
Support Services
Phone Support
We offer phone support during business hours - Monday to Friday: 9am to 5pm
We offer phone support during business hours - Monday to Friday: 9am to 5pm
Remote Assistance
We offer remote assistance that allows our support staff to login to your computer remotely and make any required changes. This can be to fixed email problems or used for online training purposes.
The advantage of using the remote software means that you do not need to explain what you are seeing on your computer. The support staff can see your screen, move your mouse and type on your keyword. This accelerates the process of resolving any problems you may experience.
We offer remote assistance that allows our support staff to login to your computer remotely and make any required changes. This can be to fixed email problems or used for online training purposes.
The advantage of using the remote software means that you do not need to explain what you are seeing on your computer. The support staff can see your screen, move your mouse and type on your keyword. This accelerates the process of resolving any problems you may experience.
Support Ticket System
Our support ticket system is monitored 24 hours a day, 7 days a week by support technicians.
Our support ticket system is monitored 24 hours a day, 7 days a week by support technicians.
24 Hour Emergency Number
You are provided with emergency contact numbers incase you experience a major problem with your online store outside of business hours. This is to be used for emergencies only. Emergencies include server problems affecting your online store.
You are provided with emergency contact numbers incase you experience a major problem with your online store outside of business hours. This is to be used for emergencies only. Emergencies include server problems affecting your online store.
24 Hour Server Monitoring
All our servers are monitored 24 hours a day, 7 days a week. Monitoring includes www, email, mysql, FTP, disk space, viruses, hacking and spamming.
All our servers are monitored 24 hours a day, 7 days a week. Monitoring includes www, email, mysql, FTP, disk space, viruses, hacking and spamming.
Knowledgebase
Our knowledgebase contains frequently asked questions and issues that will tell you what the problem is and how you can resolve the issue.
Our knowledgebase contains frequently asked questions and issues that will tell you what the problem is and how you can resolve the issue.
Online Tutorials
Our online tutorials walk you through the process of how to add a product, how to process an order and other tasks required to manage your online store.
Our online tutorials walk you through the process of how to add a product, how to process an order and other tasks required to manage your online store.
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We are a full service digital agency specialising in eCommerce and web design. With over 14 years of experience in the industry and a team of devoted professionals, we help Australian businesses succeed online.
